There was nothing new on the last lease we were sent. No changes.

I'm not asking whether or not I should be responsible for our water usage. I get that we are. And that we've been lucky so far to not have to pay it. My issue is that they didn't give us any kind of warning, just sprung a bill on us. A bill which they've had since June.

I did hear the laws have changed in QLD and that the landlords can pass on usage costs to the tenant, but they don't have the right to do this without informing me first. As per our original agreement, I am not expected to pay this utility. Even though I'm not on a fixed lease, I still have a periodic agreement which operates under the same rules as our original lease. It's like they heard they can do this, and just decided to slog us with the bill out of the blue. I think that's really rude. If they expect us to pay for water usage, I will as of today. Not from November last year!

They can give me the adequate notice, and I'll comply. What I won't do, however.... is pay it just because they sent it to me, without some kind of explanation.

I still haven't heard anything back from the agent so she's either a) really busy b) not interested c) crap at her job.